Click here to download the catalog as a PDF file. To view this site you need Adobe Flash Player and your browser must allow javaScripts. Go here to get the latest Flash Player. iPaper - Page 1ISS 2020 Vision Scenarios for the future of the Global Facility Management Industry The Facility Management (FM) and services industry is professionalizing while new technologies and customer requirements reshape the industry. The industry in 2020 will be very different from what it is today. The objective of the ISS 2020 Vision study is to develop a set of global scenarios for the future of the FM and services industry and to bring awareness about future trends, uncertainties and opportunities that could have the greatest impact on the industry. White Book |